Tile Roof Repair Near You in Mesa When the Roof Is Leaking Now

If you searched for tile roof repair near me, there is a fair chance water is coming through a ceiling in Mesa right now, or a storm has just gone over and there are pieces of tile in the yard. This page is written for that moment. It covers what to do in the first hour, what happens when you call our emergency leak line, and how storm damage on a tile roof gets from a wet ceiling to a finished repair.

We are Circle G Roofing. A person answers our emergency leak line at any hour, every day of the week.

What to do in the first hour of a leak

1. Move what can be damaged. Shift furniture, rugs and electronics out from under the leak.
2. Catch the water. Put a bucket under the drip and a towel around it for the splash.
3. Relieve a bulging ceiling. If the ceiling is sagging with water, pierce it at the lowest point so it drains in one place into the bucket.
4. Stay clear of anything electrical that is wet. Keep away from light fixtures, outlets and appliances that water has reached.
5. Stay off the roof. Do not go up in the dark, in wind or on wet tile. Leave the roof alone until we get there.
6. Take photos. Photograph the ceiling, the water and anything damaged, with the date. Your insurer will ask for them.
7. Call. Tell us where in the house the water is showing and whether the roof above it is tile or flat.

Wet tile is slick, and a tile stepped on in the wrong place cracks under a foot. Walking a tile roof the wrong way can break more tiles than the storm did.

What happens when you call the emergency leak line

Every emergency call runs in the same order.

1. A person answers. At any hour. They give you advice for the house while a crew is on the way, or while a visit is arranged.
2. We find the entry point and stop the water. Water is traced back to where it gets in, which is often not where it shows. The spot is sealed or covered and what is underneath is protected.
3. We clear and check. Blocked drains and scuppers are cleared, and the remaining roof is checked for the same problem elsewhere.
4. You get photos and a written price. The damage and the work done are photographed, and you receive a fixed written price for the permanent repair. You can accept it or decline it.
5. The permanent repair follows. It is done in daylight on a dry roof.

We get to active leaks as quickly as we can, and during a storm we put water entering a building and anything near electrical equipment first. At night or on a weekend, the person who answers may give advice by phone and schedule the visit for daylight if the leak can be contained until then. We will tell you which it is.

How close we are to your part of Mesa

We are based in Scottsdale, and Mesa is part of our regular service area. The city is long: about 18 miles from Price Road in the west to Meridian Road in the east. Loop 101 runs along its western limit, Loop 202 goes around the north and east, and US 60, the Superstition Freeway, crosses the middle. Those three roads are how a roofing crew reaches any part of the city.

• West Mesa. Dobson Ranch beside Loop 101, and the streets around Mesa Riverview in the city’s northwestern corner, near Loop 202 and Dobson Road.
• Central Mesa. The original townsite and the historic districts in and around it, the Mesa Arts Center downtown and the Mesa Arizona Temple.
• The northeast and the foothills. The neighborhoods around Falcon Field and Red Mountain Park, and the foothill streets of Las Sendas in eastern Mesa.
• East and southeast Mesa. Superstition Springs, and Eastmark and the area around Phoenix-Mesa Gateway Airport in the city’s southeastern corner.

We also cover the cities around Mesa, including Gilbert, Chandler, Tempe and Apache Junction. Travel distance is one of the things that affects the cost of an emergency visit, so give us the cross streets when you call.

Why Mesa tile roofs leak in a storm

Arizona’s monsoon season runs from June 15 to September 30, and around Phoenix the first storms usually arrive in the first week of July. The 1991 to 2020 climate normals for the East Mesa station show June as the driest month of the year, at 0.05 inches. July, August and September then bring about 3.6 inches between them, a third of the 10.76 inches the station averages in a year. Monsoon rain tends to arrive in heavy bursts, with wind.

The National Weather Service office in Phoenix describes what those storms carry. Thunderstorm gusts in the Southwest almost always exceed 40 miles per hour. A severe thunderstorm warning means damaging winds of 60 miles per hour or greater, with hail of one inch or larger possible. The strongest gusts can exceed 100 miles per hour.

A tile roof meets that weather in four ways.

• Wind lifts and shifts tile. Installation guidance treats the eaves, rakes, hips and ridges as the perimeter of a tile roof, where every tile is to be fastened whatever the slope. Once a tile has moved, rain goes straight onto the underlayment.
• Debris cracks tile. A branch or other debris breaks what it lands on, and a tile can crack and stay in place where the damage does not show from the ground.
• Hail can crack tile that stays in place. Hail is less common here than wind, and the Tile Roofing Industry Alliance says clay and concrete tile hold up to it better than other roofing. It still happens, and a tile cracked by hail can sit in its course looking sound.
• Old underlayment gives way. Rain driven under the tile finds every split in underlayment that has gone brittle. The storm did not cause the split. It revealed it.

That last point is the one that surprises people. A roof can leak for the first time in a storm and still have a problem that is years old. Our tile roof repair Mesa AZ page explains how underlayment ages under tile and how we tell a tile repair from a relay.

After the storm, when the roof is not leaking

No drip does not mean no damage. Tiles crack in a storm and stay where they are. Walk around the house and look for these signs.

• Tile or pieces of tile in the yard or on the driveway.
• Tiles that have lifted or slid out of line, seen from the ground.
• Branches or other debris lying on the roof.
• Visibly cracked tiles.
• New stains on a ceiling, including in the one to two weeks after the storm.

If you see any of them, have the roof inspected soon. Our storm inspection is free and covers the whole roof, not only the damage you can see. We walk it, check the fasteners and seals on the tile that remains, look underneath where there is access, and photograph every finding.

Insurance, photos and dates

We are roofers, not insurance advisers, and your policy’s own wording governs. What we can tell you is how the roofing side of a claim usually goes.

• Sudden storm damage is usually claimable. Age and wear generally are not, and claims built on wear tend to be denied.
• Stopping further damage is expected. Policies expect you to report promptly and to prevent more damage, which is what an emergency visit does.
• Dates matter. Evidence dated close to the storm carries more weight, and a leak left for months becomes harder to claim.
• We separate storm damage from wear. Our written scope shows what the storm damaged, with dated photos of each finding.
• You deal with your insurer. We document and repair. Whether to claim or pay yourself depends on the size of the damage against your deductible, and that decision is yours.

If we do not think a claim applies, we say so directly.

Mesa’s rule for emergency repairs

The City of Mesa has a rule for urgent work. Its residential construction questions page says that if you need to make emergency repairs that require a permit, the permit application is to be submitted by the next business day. In other words, the application can follow the repair. The same page says a roof can be replaced with the same roof material type or better, following the manufacturer’s instructions, and that Planning approval is required if the home is historic.

What an emergency visit costs

We do not publish figures, and we will not quote a repair in the dark. Three things decide the cost of an emergency visit: the time of the call, the work needed to make the roof safe, and how far we travel. The visit includes a written fixed price for the permanent repair, so you know the whole figure before any further work is done.

Be careful who you let on the roof after a storm

Storms bring door-to-door roofers. Before you agree to anything, check where the company is actually based and look up its license with the Arizona Registrar of Contractors. Do not make the decision on the doorstep. Our tile roofers Mesa page lists the questions worth asking, and circlegroofing.com has more about how our emergency service runs.

Not an emergency? If the roof simply needs looking at, or you are planning a relay or a new roof, see tile roofing near me for the parts of Mesa we cover.

Common questions